Update - Return to Service

Dear valued customer,

following Government's advice, we are pleased to announce that we reopend on the 4th of July. 

In order to do this, we have implemented a series of enhanced hygiene measures and social distancing guidelines. For a detalied list of all the safety and hygiene measures we are implementing, please take a look here here.  

If you have any queries about your booking before our opening day, please take a look at our FAQ page

We are proud to have acquired the Visit Britain "We're good to go" industry standard, and the AA "COVID-18 Confident" accreditation. 

Acquiring these marks mean that we have followed government and industry COVID-19 guidelines, we have a Risk Assessment in place and a process to maintain cleanliness and aid social distancing. You can read more about these procedures below.

Safety measures

At City Cruises we pride ourselves on our brand values; being fun, passionate, welcoming and expert. And whilst these values have not changed, after conducting risk assessments across all areas of our business, we have introduced a number of health and safety measures to ensure that we can continue to offer our guests a different view of London, Poole and York. In line with Government advice, and working alongside local legislative bodies, we have reduced the risk of contact with COVID-19 across all of our locations.

Rule of 6:

Whilst we await further advice regarding the recently introduced "Rule of 6", we are able to accommodate more than 6 people in total aboard our sightseeing and dining vessels, but you may only visit in a group of 6 people maximum. For groups of more than 6 people who are not from the same household, you will need to make separate bookings of up to 6 people, and then arrive and queue in groups of up to 6 people. You will be socially distanced whilst on board, and will then be required to disembark as a group of up to 6 people.

Whilst this rule remains in place, our self drive motor boats can be hired by groups of up to 6 people maximum (or up to 8 if you are all from the same household).

To find out more about our new enhanced hygiene measures and social distancing guidelines, please click here.

Please note that we are currently asking customers to wear a face covering on our sightseeing boats. 

We look forward to welcoming you on board soon! Thank you and stay safe.