Contact us

City Cruises York
The Boatyard
Lendal Bridge York YO1 7DP

01904 628324

Reservation department:
+44 (0) 1904 628324.

If you have a 3rd party gift voucher that you want to redeem, please contact + 44 (0) 203 876 1578.

The York reservations office is open as follows:  
Monday to Friday: 09.00am to 5.30pm
Saturdays (April to October): 09.00am to 5.00pm
Sundays and Bank Holidays (April to October): 9.00am to 5.00pm

General Enquiries and Group Travel Email:

Private Parties and Corporate Hospitality Email:


Service Update: Monday 18th March & Tuesday 19th March 13.02pm:
Please note that as a result of high river levels all of our cruises today Monday18th March and tomorrow Tuesday 19th March have been cancelled. We will post an update regarding cruises for Wednesday 20th March as soon as possible . Please contact or 01904 628324 for further information. We apologise for any inconvenience caused.